Travellers Contact Point
 
                                                           
 
Time To Arrive:
  • You must arrive 15 minutes before the scheduled start time for registration and ID check.
  • All courses close for entry 10 minutes after the scheduled start time. If you are more than 10 minutes late you will not be admitted and a rescheduling fee of 50% of the course fee applies to book another course.
  • Breaks provided.
What To Bring:
  • Photo ID (i.e: Passport, Drivers Licence or Proof of Age Card) are required for entry.
  • Pen
What To Wear:
  • Comfortable clothing.
English Language:
  • Participants undertaking any course with Training Course Professionals need to have a clear understanding of both written and spoken English. To assist, interpreters are permitted during the course at the students own cost, however, they are not to assist during any assessment. The assessment must be completed in English.
Booking Conditions:
  • If you fail to attend or cancel within 24 hours of the course booked, the course fee is non-refundable. (A Doctors medical certificate is the only exception and rebooking is permitted after 2 weeks from the original course date.) 
  • Rescheduling on the day of the course or within 24 hours entails a 50% surcharge of the course fee.
  • If you are more than 10 minutes late, do not have the correct ID, or do not wear the correct clothing as required, you will not be admitted. A rescheduling fee of 50% of the course fee applies.
  • A minimum of 24 Hours notice is required to reschedule a course. A $10 rescheduling fee applies per course.
  • A minimum of 24 Hours notice is required to cancel a course. A $20 cancellation fee applies per course.
General Refund Policy:
  • No postage fees will be refunded.
  • If a class is cancelled by TCP at ANY time, participants have the option of rescheduling to the next available date or to receive a full refund of the course fees paid. NO further monies will be paid for ANY other expenses the participant has or may incur.
  • If a refund is approved, it will be returned by the same means in which it was paid.
  • If the course payment was made by a third party, the third party will be refunded. 
  • Refunds must be applied for in writing by completing a Refund of Course Fees Application Form.

  

Perth

Training Course Professionals       
Suite 5 / 3 Aberdeen St, Northbridge,
WA   6003                                                 

Tel: (08) 9225 5122