Travellers Contact Point

Time To Arrive:

• Photo ID (i.e: Passport, Drivers Licence or Proof of Age Card) are required for entry.
• Pen

• Comfortable clothing.
• Closed shoes are required for Bar, Cocktail & Coffee Skills courses. (You will not be admitted with open footwear of any kind).

• Participants undertaking any course with Training Course Professionals need to have a clear understanding of both written and spoken English. To assist, interpreters are permitted during

• If you fail to attend or cancel within 24 hours of the course date, the course fee is non-refundable. (A Doctors medical certificate is the only exception and rebooking is permitted after 2 weeks from the original course date.)
• Rescheduling on the day of the course or within 24 hours entails a 50% surcharge of the course fee.
• If you are more than 10 minutes late, do not have the correct ID, or do not wear the correct clothing as required, you will not be admitted. A rescheduling fee of 50% of the course fee applies.
• A minimum of 24 Hours notice is required to reschedule a course. A $10 rescheduling fee applies per course.
• A minimum of 24 Hours notice is required to cancel a course. A $20 cancellation fee applies per course.

• No postage fees will be refunded.
• If a class is cancelled by TCP at ANY time, participants have the option of rescheduling to the next available date or to receive a full refund of the course fees paid. NO further monies will be paid for ANY other expenses the participant has or may incur.
• If a refund is approved, it will be returned by the same means in which it was paid.
• If the course payment was made by a third party, the third party will be refunded.
• Refunds must be applied for in writing by completing a Refund of Course Fees Application Form.

Perth Training Course Professionals        Suite 5 / 3 Aberdeen St, Northbridge, WA 6003                                                   Tel: (08) 9225 5122