Travellers Contact Point
 
                                                           
 
Time to Arrive: 
  • You must arrive 15 minutes before the scheduled start time to check in.
  • The course closes for entry 10 minutes after the scheduled course time.
  • Please ensure you read and understand the “Refund and Cancellation” conditions below.
What to Bring:
  • Photo Identification (ID). WorkSafe WA have strict ID regulations, participants must provide photo ID.
  • INSUFFICIENT ID = NO ENTRY (there are no exceptions to this rule!!) 
  • Forms of accepted PHOTO ID:
    1. Australian Drivers Licence
    2. Australian Passport (current or expired not more than 2 years ago)
    3. State or Federal Government Employee Photo Identity
    4. Western Australian Proof of Age card.
What to Wear:
  • Casual attire (Jeans, T-shirt etc)
  • Closed shoes (you will not be admitted with sandals, thongs or the like)
  • Weather protection - you will be outside for part of the course.
Prior to Attendance:
  • Forklift course participants must learn all answers to the 97 questions located in the manual provided for the theory assessment. Pay particular attention to the questions marked with a "" as these are critical/compulsory.
  • It is recommended that a minimum of 4 hours should be dedicated to completing the pre-reading prior to the course.
English Language:  
  • Participants undertaking a Forklift Training Course need to possess a clear understanding of both written and verbal English. It is the responsibility of the participant (or any person booking the course on a participants behalf) to ensure that they have a thorough understanding of English that should enable them to understand all theory, practical, written and verbal components of the course.
  • The WorkSafe Forklift assessment must be completed in English and interpreters are NOT permitted. 
  • Participants who fail the theory component of the course will incur a rescheduling fee of 50% of the course fee.
Booking Conditions:
  • No cancellation or rescheduling is permitted inside 3 days of the course
  • Cancellation outside 3 days entails a $20 fee.
  • Rescheduling outside 3 days entails a $10 fee
  • If you fail to attend a Forklift Course for any reason, including illness, there is no refund of the course fee, regardless of whether you have a doctors certificate.
  • The 2-day Forklift Course is held over consecutive days.
  • Once starting the course there will be no refund or rescheduling for any reason including illness, regardless of whether you have a doctors certificate.
  • On the first day participants must arrive 15 minutes prior to the advertised starting time.
  • If you are more than 10 minutes late, do not have the correct ID, or do not wear the correct clothing as required, you will not be admitted. A rescheduling fee of 50% of the course fee applies. 

  • If you book to do a 2 day Beginners Course but then decide to switch to a 1 day Experienced Course on the day, no refund of the difference of course fee will be paid. 

     

Perth

Training Course Professionals       
Suite 5 / 3 Aberdeen St, Northbridge,
WA 6003                                                 

Tel: (08) 9225 5122